10 Years of Business Lessons–Chapter 1: When It’s Time to Change Direction

Over the next 3 weeks, I will be commemorating my 10 years as an influential communication strategist in my second business–in the hopes that doing so will help you make more strategic decisions, avoid ditches and dead ends, move along much faster--and, overall, keep you inspired as you, too, traverse the winding and unpredictable road of self-employment.

It all began on February 27, 2007, when I launched Inspired Leadership Training with a 2-hour, free live event.

Well, no, I should back up.

It really began about 18 months earlier, when I attended The Millionaire Mind Intensive, then run by marketing and live event genius, T. Harv Eker. Over those 3 days, I fell in love with how I felt as an audience member, with how powerfully and effectively they engaged me and I wanted to learn how they did it!

That weekend, I enrolled in Eker’s Train the Trainer program—and once there, lost my heart to how they worked with audiences, through something called “accelerated learning.” A teacher deep down, I soaked up the many, many techniques educational science had developed on enthralling an audience and ensuring deep learning, then I registered for their higher-level certification course on the subject.

After five years of it, I was feeling uninspired working 1-1 as an empowerment coach, and tired of inconsistent sales, too, and so, it was right there at the certification course that I decided to change the trajectory of my career completely. Never mind that a non-fiction book I’d written was being considered by a trade publisher—I wanted nothing more now than to teach these techniques. I was done coaching. I wanted to educate and invoke the spirit of my minister father, a passionate and powerful orator.

As I considered my target market—something I’d failed to do with my coaching business—I considered the fact that the success I’d had as a coach had been due almost entirely to my public speaking. I knew that speaking was the most successful marketing strategy for any entrepreneur, and I decided that I wanted to help my fellow pack-leavers succeed at it.

I also knew that the accelerated learning techniques I was learning would set them apart from every other speaker out there. Not only were they effective, they were inspiring and empowering, something most presentations lack completely!

I quickly conceived the name of my new business: Inspired Leadership Training. Ten years later, it has only shifted slightly to Inspired Leaders’ Academy. I teach my clients now to choose a name that will last for years; mine has always stayed on-target, true to its purpose, and the tag line is as true today as ever: Revolutionizing the Way We Succeed.

So, I completed the certification course but I had a problem: I didn’t know why these accelerated learning techniques worked. Yes, K-12 educators had been implementing them successfully since the early 1970’s, but why? I went in search of answers and soon discovered “brain-based learning” and spent well over a year studying everything I could get my hands on about learning, memory and emotion in the brain.

By late 2006, I had developed my own curriculum for a live public speaking training centered around how the brain learns. The techniques were very similar to accelerated learning’s, but I was pleased to be able to call on hard neuroscience to explain why, for instance, an audience leader should ask constant questions, even rhetorical ones; have audiences verbalize rather than just listen—and why information must be delivered in a very particular sequence.

I named my proprietary formula—i.e. signature program--Secrets of Impact and Influence, and, modeling the way T. Harv Eker sold his trainings, I designed a free ‘teaser’ 2-hour live event to sell the for-sale, signature program.

Back then, this was a rare strategy, believe it or not! I had no idea when I began that within three years, free teleclasses would be all the rage on the internet, and a few years beyond that, free webinars. In February, 2007, this was a novel and successful strategy that I used for the next two years.

In the next installment, I’ll reveal how I marketed the 2-hour event and how the content was designed. Remember, it had to sell my (at the time) 1-day public speaking event. I had learned a lot from T. Harv Eker about selling from stage, and I brought those lessons to bear as I conceptualized my teaser event—the portal to my brand new business.

LESSONS: 

  1. Follow your intuition. If you fall in love with a new direction, follow it!
  2. Be smart: Choose a target audience and make sure there is a strong market for what you want to sell.
  3. Be creative: Make sure what you’re offering is unique in the marketplace! That it has a unique and proprietary ‘formula.’
  4. Be strategic: Conceive of a strategy for selling your proprietary formula (i.e. signature program)
  5. Choose a business name that suggests a theme or purpose and that you could be happy with for years. My work, though it has morphed over 10 years, is all about inspirational leadership. Another lesson: Don’t let an expert talk you out of your intuitive sense of your business name: I was told entrepreneurs don’t want to be leaders. Within 5years, everyone selling to entrepreneurs was encouraging them to be leaders. You may just be ahead of your time; trust your gut!

How to Build Your Front-End/Back-End Business Funnel

By now, and especially after the PDF I sent out recently, you know that you need a progressive line-up of programs with a low-time/low-LADDERinvestment “front end” that builds to a more-time/higher-investment “back end.” And you’ve heard the rule that “the profit’s in the back-end, ” which is true. You invest in customers at the front-end, but don’t need to continue getting new customers because they flow naturally into the back-end.

So, how do you develop this “ladder” of programs? (I call it the FE-BE ladder.)

Well, as Steven Covey is famous for saying, “You start with the end in mind.”

What is the end result your customer wants? (If you’re this far in strategic planning, I presume you have the foundation set: you know your market,  their greatest pain, what they’d kill to have, and your #1 solution.)

In my case, the experts I serve want a formidable, marketable, one-of-a-kind Inspired Leader business–ready-to-go, ready to change lives, ready to make moneyfast and sans all the pitfalls.

So, what is the final result your customers want?

Next, you want to write down all of the typical mistakes they make on their way to that desired result.  Perhaps their final result is to be in a loving, long-term relationship–but your male customers tend to be too ego-centric,  too career-focused, date too many women at one time, stay distant so as not to be too emotionally intimate–and on and on.

This list now magically reveals the skills they need to learn/actions they need to take.

Man with pen and questionnaire. 3dYou write out that list, from start to completion: what they must learn first, second, third…thirty-fourth…fifty-sixth…until you’ve exhausted everything it will take for them to get to their desired result.

This is a good time to discuss an exception: I didn’t write my list of mistakes my market makes because frankly it’s so numerous, it would take up three paragraphs, but I will use myself as an example now to show you that you may not be teaching skills–as I don’t anymore. I get my clients their “entire business ready-to-make-money” by rolling up my sleeves and doing it with/for them. So, in this case, there are projects they must complete, not so much skills they must learn. If that’s the case for you, then you would write out everything that must be done to arrive at the final destination for your customer.

Now, you have a long list of skills they must learn/projects they must complete. This list becomes your FE-BE ladder! You break those skills/ projects into consumable chunks…i.e. programs. Your first set of skills will be the most-needed, “hot-button skills,” and will comprise your Signature Program.

The next set of needed skills becomes the next-in-the-line-up program. Voila! Easy-peasy. (Well, sort of.)

This is the mistake MOST experts make: Their programs are not progressive. They’re, at worst, a hodge-podge mess of disparate ideas–and at best, good concepts, worthy of a program–but that don’t bridge from the last program.

Why do you want them to bridge? So you don’t have to go out and get new clients! So, the person in Program A moves naturally to Program B, then on to Program C, etc. And you want them to feel compelled to go to the next program because it has the next-in-line skills they know they need to arrive at their desired destination.Picture8

My clients never want to leave my progression, because they know they need every project in my line-up: their one-of-a-kind brand identity and Inspired Thought Leader message…(that’s one consumable chunk, The Powerhouse Method(TM))…then they need to express that in tangible forms: develop their free product, paid product, Portal (free feeder) Program and Signature Program (the next consumable chunk)…then they need a full marketing strategy and the marketing copy, so those tangible items convert (the next consumable chunk), they need all of that tested and evaluated by me (the next consumable chunk) and finally, to deliver it all with dynamic power, they need to learn my system for being one of the most effective speakers/teachers in the world (next consumable chunk.)

In a successful business funnel, each program starts where the last one left off. This is how your Front-End/Back-End ladder should look…and I just gave you a super-fast way to create it. So, don’t waste a minute: go develop yours right now!

BIZLIBSCroppedOn April 16, you’re going to get the chance to evaluate ALL of your funnels: business, marketing and sales on the first-ever “Game-inar:” BizLibs: Funnel Vision. Remember MadLibs? It’s like that: you’re filling in blanks in a fast-paced, timed environment that will squeeze great ideas out of you and show you what you need to improve. You’ll walk out with a KILLER blueprint for exactly what you need to do to integrate your funnels. Just as our endocrine, circulatory, and nervous systems are us, your funnels are your business—and can either be sick or healthy. We’ll get them healthy on this very special webinar. Click here to read more and register!

Inspirational Marketing: The Wayseer Manifesto

[youtube]http://www.youtube.com/watch?v=OPR3GlpQQJA[/youtube]

I’m in love. Like, really. My guy has competition.
Garret John LoPorto is cute as hell—but even
more important, he’s my long-lost soul brother.
He’s created the video (and possibly the book, though
I haven’t read it yet) that I should have made—given
my propensities, teachings, programs, blog-name,
and daily ranting to anyone who’ll listen. But alas,
Garret did it in a way I never would have, and it is
just brilliant. Here is just a small taste of what he
“raps/rhapsodizes/sings/proselytizes” in his video,
The Wayseer Manifesto”:

ATTENTION: All you rule-breakers, you misfits and
troublemakers- all you free spirits and pioneers- all
you visionaries and non-conformists… Everything
that the establishment has told you is wrong with you
–is actually what’s right with you.
You see things
others don’t. You are hardwired to change the world.
Unlike 9 out of 10 people–your mind is irrepressible
–and this threatens authority. You were born to be a
revolutionary.
You can’t stand rules because in your
heart you know there’s a better way. You have strengths
dangerous to the establishment — and it wants them
eliminated, So your whole life you’ve been told your
strengths were weaknesses.  Now I’m telling you
otherwise.

Yes! Yes! Yes! You were born to be a revolutionary,
so GET ON YOUR FEET! Everything the establishment
told you is wrong with you—is actually what’s right!

Oh, I’ll leave my swooning for the privacy of my own
home—but I do want to talk about something really
interesting with this video: its extreme success as a
marketing strategy—namely, the marketing strategy
I teach my clients and students.

No, I don’t teach them how to create videos—I leave
that to my friend, Lou Bortone—but I do teach them
how to market themselves with an “inspirational
message of universal truth.”
I call it the Meta-
Message
.

And I tell my clients that this is the wave of the future
–to inspire prospects…because they will feel instant
affinity with you.

I felt such instant, magnetic affinity to Garret John
LoPorto’s ”inspirational message of universal truth”
that within 4.5 seconds of finishing the movie, I had
signed up to 1) be on his mailing list; 2) read a chapter
of his book; and 3—something I NEVER do without
consideration—I signed up for his membership program
…free for one month, but after that, I’ll be paying some
fee.

Do you think I care? Are you kidding? Depending, of
course, on what I get out of the free month, I would
pay more and I will follow him now to the ends of the
earth. Go wherever he goes (am I sounding all stalker-y?).
But it’s true: if he does a live event…I—am—there. Tele-
class (though I’m not sure that’s the appropriate venue
for him), I’m there. How can this be from a 9:50
minute video
? I don’t know what he’d be teaching.
I don’t even know if he’s a good teacher—(and we all
know what a crazy woman I am about experts who
can’t teach); I know nothing about his content what-
soever—and yet, I’ll do just what he doesn’t want any
of us to do: go blindly to anything he does.

Why?

He has touched “me.” The deep essence of me,
what matters most
to me. His Meta-Message has
met mine
, and–voila! Instant friendship. Like when
you meet someone and find out they go to the same
obscure hole-in-the-wall on 14th Street that you do,
that no one in the world knows, and they started going
the same month you did, and eat the same dish you do
when they’re there, and OMG, they drive a Volkswagen,
too, and listen to James Brown every day…just like
you
BFF.

We are drawn magnetically to those who are just like
us
, and we never want to let go when we find them. And
that’s why you put your inspirational message out
there…it’s a beacon to those in your tribe, calling them
to you in a way that is far more superior (results-wise)
than calling them in with your products and services.
Because no tribe is all that big—we hang on when we
find someone in ours and we don’t let go. What Garret
did, that makes this campaign brilliant, is that he put
his message out there before any product. You see
this video—passionate, aspirational, rogue–and if
you’re a kindred spirit, your soul (not just your heart,
but your soul) jumps to attention—and hangs on
because, OMG, he gets me…on the very deepest level.
And after that, you’re ready to buy just about anything.

Not everyone has the budget to produce a video of this
quality, but every single entrepreneur can uncover his
“inspirational message of universal truth”
—and
lead
with it. This is what I teach my clients every day,
and nothing makes me happier than helping them
reveal their deepest message of hope.

What’s my “inspirational message of universal truth?”
Well, in a nutshell, ”Escape the wannabees.” The
longer version, created years ago as I spoke on stage
at my first live event, and spoken hundreds and hundreds
of times since; embedded in every program I teach, and
woven into all of my marketing materials is:

We are here to contribute profoundly to the evolution
of humanity–but to do that, to make the mark we are
here to make and succeed in raising the consciousness
of this planet–we must “leave the pack”; go our own
way; dare to think and act as others won’t—no matter
how unpopular we may be.

Anyone out there saying, “She’s just like me?”  Garret
John LoPorto for sure…

� 2011-14 Inspired Leaders Academy. All Rights Reserved.